We take the protection of personal data and therefore your privacy very seriously. The following sections explain what using our personalised services means for you and how we protect your data. We comply with all statutory data protection provisions to ensure the best possible protection of your privacy.
a) Personal data
Personal data includes information about your identity. It includes, for example, your name, address, telephone number and e-mail address. You do not need to disclose personal data in order to use our website. In certain cases, however, we require your name and address and other information to allow us to provide services that you wish to use.
The same applies if, for example, we are to send you information or goods you have ordered, or respond to individual questions. Where necessary, we shall notify you accordingly. Otherwise, we only save and process data that you have provided automatically or voluntarily. Any further data that we may request is provided on a voluntary basis. Personal data is only processed to provide the requested service and to protect legitimate business interests.
b) Use of personal data
We use the personal data that you provide to respond to your inquiries, process your orders and/or give you access to certain information or services. We will not sell your personal data to third parties or otherwise market it.
c) Use for designated purposes only
We will only collect, process and use the personal data that you provide online for the purposes we have specified. We will not disclose your personal data to third parties without your consent. We only collect personal data and transfer them to authorised state institutions and public authorities in accordance with applicable law or if we are required to do so by court order. Our staff and the service providers we use are bound to treat data as confidential and to comply with the provisions of the German Data Protection Act [Bundesdatenschutzgesetz].
d) Non-personal data recorded automatically
When you use our website, the following data is recorded for organizational and technical reasons: the names of the pages accessed, the browser used and the operating system, the date and time of access, search engines used, names of files downloaded, and your IP address. We evaluate this technical data anonymously and for statistical purposes only to allow the continuous optimisation of our website and enable us to make our website more attractive. The anonymous data is saved on secure systems separately from personal information and cannot be associated with any individual. Your personal data and your privacy are therefore protected at all times.
Persons under the age of 16 should not provide us with any personal data without the consent of their parents or guardians. We do not request personal data from children or young people and do not collect such data or disclose such data to third parties.
a) Name and address of the controller
Jauch Quartz GmbH
In der Lache 24
Phone: +49 7720 945-0
Fax: +49 7720 945-100
b) Contact details of the data protection officer
You can contact our data protection officer directly at any time with questions about data protection.
Certain services require the collection of personal data. We only collect the data necessary for the purpose in question and comply with the statutory retention periods.
a) Contact options
You have the option on our website to contact us by e-mail and/or using a contact form. If you do so, the information you provide is saved for the purposes of processing your communication with us. That information is not disclosed to third parties.
We send newsletters about new products, current offers, trade fairs and/or other news from our company. We acquired your email address through your legitimate business interest. To unsubscribe from future newsletter communication click on the link "unsubscribe" at the end of the newsletter.
c) Live chat
You can contact us using the live chat tool "Smartsupp" that we provide. If you do, data will be collected, saved and processed for the purposes of responding to your question. The data in question is data you voluntarily provide when you contact us in this way, for example your name, your e-mail address and your message. These data are saved with our service provider, Smartsupp.com, s.r.o. (Milady Horakove 13, 602 00 Brno, Czech Republic), on servers in the European Union. All data and communication over the live chat tool are protected with 256-bit SSL encryption.
More information on data protection at Smartsupp is available here: https://www.smartsupp.com/de/privacy
d) Lithium Polymer Finder
On our website we offer you the possibility to find the lithium polymer battery suitable for your application via our Lithium Polymer Finder and to request this and other variants directly from us via a form. In this case, the information provided by the user is stored for the purpose of processing his request. This information is not disclosed to third parties.
Our website contains plug-ins for YouTube, which is part of Google Inc., based in San Bruno, California, USA. When you visit a page of our website that contains one of these plug-ins, your browser establishes a direct connection to the YouTube servers. The YouTube server receives information on which specific page of our website you have visited. If you are logged into your personal user account with YouTube while you visit our website, you allow YouTube to associate your web surfing behaviour with your personal account. To prevent such a transfer of data, please log out of YouTube before visiting our website.
Our website contains plug-ins for Vimeo (555 West 18th Street, New York, New York 10011, USA). When you visit a page of our website that contains one of these plug-ins, your browser establishes a direct connection to the Vimeo servers. The Vimeo server receives information on which specific page of our website you have visited. If you are logged into your personal user account with Vimeo while you visit our website, you allow Vimeo to associate your web surfing behaviour with your personal account. To prevent such a transfer of data, please log out of Vimeo before visiting our website.
g) Google Maps
This website uses Google Maps to display interactive maps. Google Maps is a map service provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, California 94043, USA). The use of Google Maps allows information on the use of this website, including your IP address, to be transferred to Google in the USA. When you access a page that contains Google Maps, your browser establishes a direct connection to the Google servers. The map content is transferred directly from Google to your browser, which integrates it into the website. We therefore have no control over the scope of data collected by Google in this way.
"Google Maps" is used and information is obtained through "Google Maps" in accordance with the Google terms of service
and the additional terms of service for "Google Maps"
Without cookies, use of certain parts of our website may be restricted or unavailable.
We use a range of different cookies on our website to analyze website usage and for the targeted marketing of our products. We use technology from various different providers (for example Google, Smartsupp, …).
a) Google Analytics
A range of different cookies are used as part of Google Analytics. The specific cookies which are used may change over time. We have therefore provided a general description of the use of Google Analytics here.
This website uses Google Analytics, a service provided by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA).
Google Analytics makes it possible to associate data, sessions and interactions for multiple devices with a pseudonymous user ID. This allows user activity to be analysed across multiple devices.
The cookies are used to analyze website usage. We use the function "IP anonymisation". The data is therefore processed in an EU Member State or another country that is signatory to the EEA Agreement. In exceptional cases, the complete IP address may be transferred to a server in the USA and shortened there. The IP address transferred by your browser as part of Google Analytics will not be associated with any other data held by Google. On our behalf, Google evaluates the data transferred and produces reports for us on website activity and usage. Google also provides other services relating to website and internet usage. This purpose constitutes our legitimate interest in data processing. The legal basis is section 15 par. 3 TMG [German Telemedia Act] and Art. 6(1)(f) GDPR. The data collected in this way through the cookies are automatically deleted once a month after 14 months.
You can adjust your browser settings to manage cookies.
You can use the opt-out cookie (https://tools.google.com/dlpage/gaoptout?hl=en-GB) to prevent Google from processing the data. To do so, you will need to download and install the browser add-on. To use the opt-out cookie on multiple devices, install the add-on on each device.
b) Google Tag Manager
This website uses Google Tag Manager. Google Tag Manager allows website tags to be managed over an interface. Google Tag Manager merely implements tags. The Tag Manager tool itself is a cookieless domain and does not collect any personal data. Google Tag Manager triggers other tags that may collect data. The Tag Manager, however, does not access those data. A disable setting at a domain or cookie level will remain in effect for all tracking tags that are implemented with Google Tag Manager (https://www.google.co.uk/tagmanager/use-policy.html).
c) Smartsupp Cookies
d) Analysis by wiredminds
Our website uses a counting pixel technology provided by wiredminds GmbH (www.wiredminds.de) to analyze visitor behavior. If necessary, data is collected, processed and stored, from which user profiles are created under a pseudonym. Wherever possible and reasonable, these usage profiles are completely anonymized. Cookies can be used for this purpose. Cookies are small text files that are stored in the visitor's Internet browser and serve to recognize the Internet browser. The collected data, which may also contain personal data, will be transmitted to wiredminds or collected directly by wiredminds. wiredminds may use information that is left by visiting the websites to create anonymized usage profiles. The data obtained without explicit consent of the affected person will not be used to personally identify the visitor of this website and will not be merged with personal data of the bearer of the pseudonym. Whenever IP addresses are recorded, their immediate anonymization takes place by deleting the last number block.
Permission for data collection, processing and storage can be revoked at any time with effect for the future under the following link:
Our website contains plug-ins for the social network Google+. These are operated by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). The Google+ button has the Google logo (g) plus the sign "+". When you visit a page of our website that contains one of these plug-ins, your browser establishes a direct connection to the Google+ servers. The information that you have visited our website is sent to Google. If you are logged into your personal user account with Google+ while you visit our website, Google+ can associate your visit to the website with that account. Interactions over the plug-in, for example selecting the "+1" button or leaving comments, are in this case sent to Google+ and saved there. To prevent such a transfer of data, please log out of Google+ before visiting our website.
With your consent, our website uses the conversion pixel from Facebook Inc. (1601 S. California Ave, Palo Alto, CA 94304, USA) ("Facebook") to measure conversion. The pixel tracks the behaviour of visitors to the site after they have clicked on a Facebook ad and been directed to the provider's website. This allows the effectiveness of Facebook ads to be evaluated for statistical and market research purposes and future marketing to be optimised. For us, the operator of this website, the data collected are anonymous and give us no indication of the identity of users. However, the data are saved and processed by Facebook. Association with the corresponding user profile is therefore possible, and Facebook can use the data for its own marketing purposes in accordance with the Facebook data policy. This means that Facebook can enable ad serving on Facebook pages and non-Facebook pages. We, the site operator, have no control over this use of the data. A cookie may also be saved on your computer as part of this process. More information about the protection of your privacy is available in the Facebook privacy information: https://www.facebook.com/about/privacy/.
You can also disable the remarketing function "Custom Audiences" in the ad settings at
To do so, you must be logged on to Facebook. If you do not have a Facebook account, you can disable behavioural advertising from Facebook on the website of the European Interactive Digital Advertising Alliance: https://www.edaa.eu/
Our website contains plug-ins for the social network Twitter, which is operated by Twitter, Inc. (795 Folsom St., Suite 600, San Francisco, CA 94107, USA). The Twitter button has the letter "t" on a blue background.
The Twitter plug-in allows the automatic exchange of data between our website and Twitter. For example, data from Twitter can be dynamically transferred to the website. At the same time, the data on your use of this website, including but not limited to your IP address, can also be transferred to Twitter. Personal data may be exchanged with Twitter as soon as the website is displayed or loaded.
If you click on the Twitter button while you are logged into your Twitter account, Twitter can associate your visit to our website with your user account. We have no knowledge of the content of the data transmitted or their use by Twitter. To prevent Twitter from associating the above data with your user profile, log out of Twitter.
Our website contains plug-ins for the social network LinkedIn, which is operated by LinkedIn Ireland Unlimited Company (Wilton Palace, Dublin 2, Ireland). The LinkedIn button has the white letters "in" on a blue background.
The LinkedIn plug-in allows the automatic exchange of data between our website and LinkedIn. For example, data from LinkedIn can be dynamically transferred to the website. At the same time, the data on your use of this website, including but not limited to your IP address, can also be transferred to LinkedIn. Personal data may be exchanged with LinkedIn as soon as the website is displayed or loaded.
If you click on the LinkedIn button while you are logged into your LinkedIn account, LinkedIn can associate your visit to our website with your user account. We have no knowledge of the content of the data transmitted or their use by LinkedIn. To prevent LinkedIn from associating the above data with your user profile, log out of LinkedIn.
Our website contains plug-ins for the social network Xing, which is operated by Xing AG (Gänsemarkt 43, 20354 Hamburg, Germany). The Xing button has the letter "X" on a light background.
The Xing plug-in allows the automatic exchange of data between our website and Xing. For example, data from Xing can be dynamically transferred to the website. At the same time, the data on your use of this website, including but not limited to your IP address, can also be transferred to Xing. Personal data may be exchanged with Xing as soon as the website is displayed or loaded.
If you click on the Xing button while you are logged into your Xing account, Xing can associate your visit to our website with your user account. We have no knowledge of the content of the data transmitted or their use by Xing. To prevent Xing from associating the above data with your user profile, log out of Xing.
This website uses the WordPress analysis plugin WP Statistics from the provider wp-statistics.com in the blog area.
This is used to create simple statistics in anonymous form. No user profiles are created and no cookies are set. All data collected by WP Statistics is stored completely anonymously on this Web server. It is therefore not possible to personally identify a visitor, even retrospectively.
You have the right to limit the use of your personal data at any time. To exercise your rights, please contact our data protection officer, whose contact details you will find at the start of this document. You can exercise the following data subject rights:
Right of access
Every data subject has the right to receive a summary of the personal data processed relating to them.
Right to rectification
Every data subject has the right to obtain the rectification of the personal data processed relating to them.
Right of erasure
Every data subject has the right to have the personal data processed relating to them deleted provided there are no statutory obligations that prevent erasure.
Right to restriction of processing
Every data subject has the right to restrict further processing of the personal data processed relating to them.
Right to object
Every data subject has the right to object to the further processing of the personal data processed relating to them.
Right to data portability
Every data subject has the right to have the personal data processed relating to them transferred to a third party in a machine-readable format.
Every data subject has the right to lodge a complaint with the supervisory authority if data processing does not comply with the specified conditions. The competent supervisory authority can be contacted at https://www.baden-wuerttemberg.datenschutz.de/online-beschwerde/.
This Data Protection Statement is updated on an ongoing basis in line with the latest functions and technology and applicable law. Updates are periodic. The valid Privacy Statement at any given time is the version published on the website.
As at: February 2020